Lilac Labs

The AI Drive-Thru Order Taking system from Lilac Labs utilizes sophisticated voice AI technology to streamline the order-taking process at drive-thrus. Specifically developed for quick service restaurants, this multi-lingual AI agent communicates with customers via the drive-thru speaker, effectively processes their orders, and transmits them directly to the kitchen. This innovation addresses the challenges posed by labor shortages and increasing wages, improving operational efficiency, lowering labor expenses, and enhancing customer satisfaction with quicker service and greater order accuracy.

• Multi-lingual AI agent
• Seamless integration with existing systems
• High order accuracy (98%)
• Instant response time
• Smart upselling capabilities.

• Automating order-taking in drive-thrus
• Reducing labor costs in quick service restaurants
• Enhancing the speed of customer service
• Improving order accuracy
• Providing consistent upselling opportunities.